Effective date: June 21, 2026
These Terms of Service ("Terms") govern your use of the Hootova website at hootova.com and all related services (collectively, the "Service") operated by Hootova ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.
Hootova provides a platform where curators (real estate agents, local businesses, and other community professionals) create branded referral pages listing trusted local service providers ("vendors"). Clients can visit these pages, view vendor information, and submit service requests. Hootova facilitates the connection between clients, curators, and vendors through automated notifications and tracking.
You must be at least 18 years old to use the Service. By using the Service, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.
Certain features of the Service require registration. When you register, you agree to:
We reserve the right to suspend or terminate accounts that contain inaccurate information or violate these Terms.
Curators may create referral pages listing vendors they trust. By creating a referral page, you represent that:
Curators may receive compensation from Hootova based on referral page traffic and engagement metrics. This compensation is influencer-style (based on overall page performance, not per-lead or per-transaction) and is fully disclosed on every referral page. Compensation rates, tiers, and payment schedules are determined by Hootova and may change with notice. Hootova reserves the right to modify, suspend, or discontinue the compensation program at any time.
Curators are responsible for complying with all professional licensing rules, ethics requirements, and disclosure obligations applicable to their industry and jurisdiction. Hootova provides a standard disclosure on referral pages, but curators are responsible for ensuring their participation complies with their local regulations. Hootova does not provide legal advice.
Vendors may subscribe to be listed on curators' referral pages. Subscription terms, pricing, and billing details are provided at the time of registration. Subscriptions renew automatically unless canceled before the renewal date.
Vendors who receive leads through the Service agree to:
Curators may remove vendors from their referral pages at any time for any reason. Hootova may also remove vendors from the platform for violations of these Terms, poor conduct, or other reasons at our discretion. Removal from a referral page does not entitle the vendor to a refund of subscription fees for the current billing period.
By submitting a service request through a referral page, you consent to your information being shared with the specific vendor you selected and the referring curator, as described in our Privacy Policy. You understand that Hootova facilitates the introduction but does not perform, guarantee, or warranty any services provided by vendors.
If you opt in to receive marketing emails (local deals, promotions, or curator updates), you consent to receiving periodic email communications from Hootova on behalf of curators and their vendor networks. You may unsubscribe at any time using the link provided in every marketing email. See our Privacy Policy for details on how we handle your data.
You agree not to:
The Service, including its design, features, content, and branding, is owned by Hootova and protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works of the Service without our written permission.
Curators retain ownership of any original content they provide (such as vendor descriptions or personal bios) but grant Hootova a non-exclusive, royalty-free license to use, display, and distribute that content as part of operating the Service.
Hootova respects the intellectual property rights of others and expects users of the Service to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act ("DMCA").
If you believe that content on the Service infringes your copyright, you may submit a written DMCA takedown notice to our designated agent. Your notice must include:
Send DMCA notices to: hello@hootova.com
If you believe your content was removed by mistake or misidentification, you may submit a written counter-notification including: (1) your physical or electronic signature; (2) identification of the material that was removed and the location where it appeared before removal; (3) a statement under penalty of perjury that you have a good faith belief the material was removed as a result of mistake or misidentification; and (4) your name, address, telephone number, and a statement that you consent to the jurisdiction of the federal court in your district and will accept service of process from the party who filed the original DMCA notice.
Hootova will terminate the accounts of users who are determined to be repeat infringers in appropriate circumstances. If you repeatedly post content that is the subject of valid DMCA takedown notices, your account may be suspended or permanently terminated.
Hootova owns and manages all platform data, including engagement metrics, click logs, lead records, and email lists collected through the Service. Curators and vendors may access data related to their own accounts as provided through the platform's features but do not have independent ownership of aggregated platform data. See our Privacy Policy for full details.
The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or secure. We do not endorse, warranty, or guarantee the quality, reliability, or performance of any vendor listed on the platform. Curators' referral pages reflect their personal recommendations, not endorsements by Hootova.
To the maximum extent permitted by law, Hootova and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to:
Our total liability for any claim arising from the Service shall not exceed the amount you have paid to Hootova in the twelve (12) months preceding the claim, or $100, whichever is greater.
You agree to indemnify and hold harmless Hootova from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any third party's rights.
We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. You may stop using the Service at any time. Upon termination:
Any disputes arising from these Terms or the Service shall first be addressed through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in the state of North Carolina. You agree to waive any right to a jury trial or to participate in a class action.
These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.
We may update these Terms from time to time. Changes will be posted on this page with a revised effective date. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms. For material changes, we will make reasonable efforts to notify registered users via email.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Questions about these Terms? Contact us at:
Hootova
Email: hello@hootova.com